Contact Us
Having issues with your order? No problem – please choose your preferred contact method from the options below to get in touch.
Telephone our customer support team on 0345 013 0388* or send us an email: myswitchup@exertis.co.uk.
*If your telephone provider package has inclusive calls to ‘01’ or ‘02’ numbers, 0345 numbers are also included. Alternatively, calls are charged at your standard network rate.
Opening Hours:
Mon – Fri, 09:00 – 17:30 (excluding bank holidays)
Mon – Fri, 09:00 – 17:30 (excluding bank holidays)
If your phone shows any sign of Screen Burn, then you will not be eligible to receive the fully working price shown and will be subject to a requote upon inspection. Please carefully check your device does not have any Screen Burn or “Ghost Image” on the screen before selling. Please contact us if you require any further information.